Refund policy

Refund & Cancellation Policy

At herbalifeproducts.org, customer satisfaction is important to us. Please read our refund and cancellation policy carefully.

  1. Returns & Refunds
    If you are not satisfied with your purchase, you may request a return within 7 days of receiving the product.

To be eligible for a return:

  • The product must be unused and in original packaging

  • The product should not be damaged or opened

  • Proof of purchase (order ID) is required

  1. Non-Returnable Items

  • Opened or used products

  • Damaged items not reported within 24 hours of delivery

  • Items purchased during clearance or special sale

  1. Refund Process
    Once we receive and inspect the returned product:

  • Refund will be initiated within 5–7 business days

  • Refund will be processed to the original payment method

  1. Cancellation Policy
    Orders can be canceled before they are shipped.
    Once shipped, orders cannot be canceled and must go through the return process.

  2. Return Shipping

  • Customers are responsible for return shipping costs

  • Shipping charges are non-refundable

  1. Damaged or Wrong Product
    If you receive a damaged or incorrect product:

  • Contact us within 24 hours of delivery

  • Provide images/videos as proof

  • We will arrange replacement or refund accordingly

  1. Contact Us
    For return or refund requests, contact:
    Email: info@herballifeproducts.org
    Phone: +91 8827042218

  2. Disclaimer
    We are independent sellers and are not affiliated with Herbalife Nutrition. All brand names and trademarks belong to their respective owners.